Provide a secondary means by which one can upgrade software packages
I am running Yosemite on a Mac and have recently tried to upgrade to Logos 6. This has proved to be a monumental nightmare as I have spent many hours over several days trying to resolve the download problems with both Apple and Logos. Both sides are assuring me that it is the other sides fault and I am caught in the middle with over $3000 invested in a software package that I can't fully use because it won't properly download. Why is this the only way? Why can't there be a secondary means like emailing a zip file, mailing it on a thumb drive, or even using a CD? Now I am stuck with a partial download of 6 - I was told I can't revert to 5 because I will have the same problems with Yosemite, and the only option that Logos is giving me is to revert back to Maverick. I began this struggle 4 days ago, I could have already received via mail and thumb drive and already be back in business. Why is there not another way?
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Eric Ross commented
The "zip file" approach would also be very useful for those of us who have slow home networks. I am effectively doing this now by installing Logos on my work computer, copying the data files to a thumbdrive and then installing via copy at home. Also, setting up a "base station" at home/office that other clients can retrieve resources from would be advantageous from a performance perspective. In addition, this would reduce the bandwidth usage from Faithlife servers considerably.
All clients on the local network share what resources they have and if available the transfer occurs locally. Note that all the authorization/decryption is still controlled from faithlife--these are just encrypted data files that are stored locally.
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James Glasscock commented
I'll second your frustration. I'm now on week three of trying to download, and it's *still* not done...not even halfway.
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Josh Reese commented
This seems to be a reasonable option. I'm running into a similar problem with Yosemite. A secondary means of upgrade could be invaluable. Even the option to download it as a zip file to our HDDs seems to be a workaround for this Yosemite frustration.